About the role

selectability is seeking a passionate specialist support coordinator to join our team. As a specialist support coordinator, you will play a vital role in assisting recipients with mental health conditions to navigate the National Disability Insurance Scheme (NDIS), interpret their individual packages and navigate the healthcare system. You will work collaboratively with recipients, stakeholders and other service providers to design, plan, implement and review a recovery plan for recipients with psychosocial disability. It is your role to ensure they are getting the most out of their NDIS plan.

Key responsibilities include but are not limited to:

• supporting and empowering recipients to make their own choices as to how they want to lead their lives
• provide time limited support to recipients over complex matters
• provide Specialist Support Coordination for complex recipients
• work with recipients, their families and carers to identify a broad network of supports that may assist a recipient to use their NDIS plan
• work with complex matters such as restrictive practices, secure units, multidisciplinary teams, and forensic orders
• prepare specialist progress reports
• coordinate a variety of services for recipients to support them to live fulfilling and meaningful lives within the community
• engage with and manage recipient key stakeholders (including government agencies, community and clinical service providers and families); you will ensure that the supports and services are leveraged, not duplicated
• work with recipients to strengthen their ability to coordinate their own supports to live their best life

About you

To be considered for this rewarding role you will have:

• positive recipient focus and dedication to the team
• ability to quickly and effectively engage recipients
• a working knowledge of the NDIS
• excellent time management
• highly developed person-centred communication skills
• a demonstrated high level of attention to detail with a consistent approach
• a demonstrated ability to prioritise conflicting priorities as required
• ability to work under minimal supervision with the capacity to exercise initiative in the application of work processes and procedures and establish objectives and outcomes
• a demonstrated ability to show empathy and compassion
• a proven ability to think critically and approach challenges with innovation

Role requirements

• relevant bachelor degree (Social Work, Psychology, Disability, Occupational Therapy)
• maintain membership to a relevant professional body (e.g. AHPRA, AASW)
• some travel to selectability sites may be required from time to time
• current nationally recognised first aid and CPR certificates (or ability to obtain within the first month of employment)
• a Positive Notice Working with Children (blue card) (or the ability to obtain)
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability to obtain)
• a current minimum P1 "C" class Queensland drivers licence
• roadworthy vehicle with comprehensive insurance 

About the offer

The specialist support coordinator is a casual position based in Townsville.

We offer a range of benefits including:

• hourly rate of $63.75 + super
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO 
• access to fitness passport
• flexible working arrangements 
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees 

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's Townsville HR team on 07 4453 0100 or by email hrtownsville@selectability.com.au 

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website.