About the role

selectability has an exciting opportunity for an Administration Officer - RTO to join the team. This position is responsible for maintaining and researching continuous improvement and business development opportunities for selectability’s Registered Training Organisation; selectability Training (0281).

Key responsibilities include, but are not limited to:

• work with the team in driving compliance with regulatory requirements, standards, codes and funding contracts
• monitor data entry and documentation in our Student and Learning Management Systems
• be an active participant in internal/external audits
• support the coordination of RTO administrative tasks
• assist in the safeguard of data integrity, ensuring meticulous management of RTO - related data
• support close collaboration to streamline student registration processes
• prepare and submit regulatory reports
• manage adjustments related to QLD funding
• manage invoicing and financial duties
• coordinate with Trainers and Assessors, as well as Mental Health First Aid (MHFA) instructors for scheduling courses, ranging from nationally accredited qualifications to non-accredited short courses
• build and maintain relationships with a diverse group of stakeholders
• address and adeptly resolve any concerns or issues from employers/students
• compliance systems management

About you

To be successful in this role you will have:

• experience in VET and utilising Student and Learning management systems (Powerpro and Moodle) (desirable)
• experience in the mental health industry (highly desirable)
• understanding of ASQA, VET Quality Framework and the standards for RTOs 2015 (desirable)
• understanding of the requirements for state funding programs such as Skilled Assured (QLD) (desirable)
• administrative experience, including familiarity with Microsoft Office 365 Suite
• attention to detail, superior communication skills, capacity to thrive in a fast-paced environment
• a strong commitment to upholding compliance standards, both regulatory and contractual
• highly developed person-centered communication skills
• a demonstrated ability to prioritise conflicting priorities as required
• ability to work under minimal supervision with the capacity to exercise initiative in the application of work processes and procedures and establish objectives and outcomes
• a proven ability to think critically and approach challenges with innovation

Role requirements

• a Positive Notice Working with Children (blue card) (or the ability to obtain)
• NDIS Worker Screening Clearance (or the ability to obtain)
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate
• a current minimum P1 "C" class Queensland drivers licence

About the offer

The administration officer - RTO is a permanent part time fixed term position until 30 June 2026 based in Townsville.

We offer a range of benefits including:

• hourly rate of $34.58 - $38.65 + super
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO 
• access to fitness passport
• flexible working arrangements 
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees 

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's HR team on 07 4453 0100 or by email HRCorporate@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website.