About the role

Are you passionate about supporting aged care clients through their transition to care programs, developing therapeutic care plans, and ensuring smooth discharge planning? selectability, is currently seeking a dedicated TCP (Transition Care Program) Case Manager to provide exceptional support and coordination for our clients. In this vital role, you will work closely with clients, families, and healthcare professionals to ensure smooth transitions and the delivery of high-quality care.

Key responsibilities include but are not limited to:

• lead and collaborate with interdisciplinary teams to ensure the effective implementation of program objectives 
• provide guidance and supervision to program staff to ensure the highest standards of care and service delivery 
• develop and implement comprehensive therapeutic care plans for clients, considering their unique needs and circumstances
• conduct consultations with community services to enhance collaboration and support networks for clients
• maintain accurate and up-to-date documentation and clinical records in accordance with regulatory standards 
• facilitate smooth and well-coordinated discharge planning in collaboration with healthcare professionals, ensuring continuity of care for clients post-transition
• provide support to clients and their families to address the emotional aspects of the transition period
• deliver education sessions to clients and families, promoting health literacy and empowering them to actively participate in their care
• offer ongoing support services to enhance the overall well-being of clients throughout the transition period 

About you

To be considered for this rewarding role you will have: 

• excellent communication and interpersonal skills.
• ability to work collaboratively with diverse stakeholders to achieve positive outcomes.
• previous experience in program leadership and case management
• strong understanding of therapeutic care planning and discharge planning processes
• ability to work collaboratively in a multidisciplinary team
• effective prioritisation and time management skills
• excellent written and verbal communication skills

Role Requirements

• travel to selectability sites will be required
• AHPRA Registration
• a current minimum P1 "C" class Queensland drivers licence 
• a currently registered, roadworthy, and fully comprehensive insured vehicle
• a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencement)
• a current yellow card exemption or an NDIS Worker Screening Clearance (or the ability to obtain prior to commencement)
• NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate

About the offer

This is a XX-time role based in Townsville.

We offer a range of benefits including:

• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO 
• flexible working arrangements 
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees 

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role. 

If you would like more information, please contact selectability's HR team on 47 4453 0100 or by email hrtownsville@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website.