About the role

This role is pivotal in driving transformation initiatives that align with our organisational strategic goals and enhance operational efficiency across all services and regions.

As the Transformational Manager, you will report directly to the CEO and be responsible for planning, executing, and overseeing complex projects from establishment to completion. You will work collaboratively with stakeholders at all levels to ensure seamless integration of change initiatives, foster engagement, and mitigate risks. Your ability to manage competing priorities, communicate effectively, and influence outcomes will be critical to success.

Key initial responsibilities include the following four strategic initiatives that are designed to reshape how we work.  These initiatives aim to transform the ways we deliver care to our recipients, supported by transformation and modernisation of the digital technologies that enable our workforce to deliver care with confidence, clarity and impact.

Ways of working:  introducing new workflows, clearer roles, and streamlined processes that support accountability, collaboration, continuous improvement, and better, more connected care delivery.

Digital Technologies:  replacing legacy systems (TRACCS) and introducing new technologies (Riskonnect) that are integrated, where possible, to reduce complexity, improve data visibility and analysis, and support effective, risk-informed decision-making.

Workforce enablement:  ensuring that every change is designed with our workforce and care delivery teams in mind – making work easier, more intuitive, and impactful.

Contemporary communication and information sharing:  a new intranet (information sharing platform) will be introduced to serve as the central hub for communication, resources, and collaboration across our footprint making it easier for teams to access key information to support them in their roles.

Key ongoing responsibilities include but are not limited to:

• leading and managing change-focused projects across multiple organisational functions, ensuring alignment with strategic goals
• implementing and overseeing change management strategies to support successful adoption of new processes, systems, and behaviours
• supporting compliance with governance and regulatory requirements throughout change initiatives
• developing and maintaining financial oversight within project execution, ensuring cost-effective delivery of change programs
• driving organisational transformation opportunities and strategic partnerships to enable growth and innovation
• collaborating with stakeholders to build engagement and readiness for change, fostering a positive change culture
• providing insights and recommendations to enhance operational efficiency and organisational resilience during periods of transition

Essential requirements

• minimum of degree qualifications in a relevant field
• minimum of 3 years’ experience in a similar role 
• high level digital technology skills

You must also hold or be eligible to obtain:

• a Child Safety & Personal History Screening check (Child Safety)
• a Positive Notice Working with Children (blue card)
• NDIS Worker Screening Clearance
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate

About the offer

The Transformation Manager is a permanent fulltime or part time position based in Townsville and reporting to the CEO.

We offer a range of benefits including:

• attractive salary
• up to $15,900 FBT salary packaging benefits
• access to fitness passport
• flexible working arrangements 
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees 

Applying

If you are a seasoned project manager ready to support our planned technology and service transformation, we’d love to hear from you.

Please submit your resume along with a short cover letter highlighting your experience, how you meet the “Essential Requirements” and why you’re the ideal candidate for this role and your remuneration expectations.

If you require additional information that has not already been covered in this advert or available on our web page reach out to selectability’s Chief Executive Officer Debra Burden on 0467 177 004 between 5pm and 6pm business days.

We will progress the recruitment process on receipt of suitable candidates …  don’t delay apply today.